Our Services

Services Provided

  • General Practice Services
  • Allergies
  • Antenatal
  • Asthma Management
  • Children's Health
  • Childhood/Adult Immunisations
  • Chronic disease management
  • Contraception
  • Driving Assessments*
  • ECG and Spirometry
  • Family Planning
  • Health Plans
  • Health Checks
  • Injury Management

 

 

  • Medical Assessments*
  • Medico Legal Reports*
  • Men's Health
  • Mental Health
  • Minor Surgical Procedures*
  • Onsite Pathology
  • Pap Smear
  • Travel Advice & Travel Vaccinations*
  • Weight Loss
  • Women's Health
  • WorkCover*
  • Wound Care*
  • Uber Medicals*

 

 

As a bulk billing practice, we offer bulk billing to all patients with a valid Medicare card for all Medicare eligible procedures. This means no out of pocket costs for most general consultations.

 

* These services may incur an out of pocket fee.

Enrolled Nurse

Kylie Roberts

 

 

Kylie is leading the way with a whole new approach to women’s health with Nurse led clinics.

 

Being a Practice Nurse for over 6 years, Kylie has a very special interest in women’s health and has established pap smear clinics with great success, focusing on providing women with a safe and friendly environment.

 

When she’s not working Kylie, along with her husband and 4 children love to pack up their camper and head to the beach.

 

 

 

Appointments and Waiting Times

Help us Help you

 

  • You are required to present your Medicare card to receive Medicare benefits at each appointment
  • We sometimes run a little late and understand this can be frustrating for you, but it is also stressful for our staff and Doctors.  Please be aware that appointments are scheduled 10-15 minutes apart and emergencies are given priority.  Check with reception if we appear to be running late
  • Interpreters are available if required
  • Extended appointment times are available upon request
  • Please inform reception if your appointment pertains to minor surgery, medicals, Workcover, pap screening or test results
  • Walk ins most welcome

 

Home Visits

 

Home Visits are available for regular patients of this practice (at the discretion of their doctor) whose condition prevents them from attending the practice - patients will be privately billed.

 

 

 

Feedback and Complaints

 

 

If you have any concerns, complaints or  suggestions about any aspect of our

service we would appreciate hearing

about them and will take them

seriously.

 

 

      Please:

 

      Phone:  07 5598 1727

 

      Email:

 reception@LakesideFamilyMedicalCentre.com.au

 

      Use the suggestion box at our Practice

 

 

Matters which are unable to be resolved within the practice may be referred to:

 

 

               Office of the Health Ombudsman

             133646 (133OHO)

             complaints@oho.qld.gov.au

             PO BOX 13281

             George Street

             Brisbane    4003

 

 

 

Patient Privacy

 

 

This practice protects your personal health information to ensure it is only available to authorised staff members for the intended purposes and to comply with the Privacy Act.

 

 

To obtain a copy of our Privacy Policy please click on the box below.

 

 

 

 

 

 

 

 

Your medical records are private and confidential, and only available to authorized members of staff.  If you wish to obtain

a copy please ask.

 

 

All information at Lakeside Family Medical Centre is managed in accordance with the National Privacy Principles of the Privacy Act.

 

 

 

 

Please click here for a copy of our Patient Privacy Policy

 

Recall and Reminder System

 

Committed to preventative care, your doctor will seek your permission to be included

on our reminder system.

 

Routinely, we may issue you with a reminder notice offering you preventative health care services appropriate

to your condition e.g. diabetic register, pap screening, asthma register, and aged care assessment programmes.

 

If you do not want to be part of this scheme, please let your doctor or reception know.

 

My Health record is a secure online summary of your health information.

 

Assisted Registration is available at this practice, ask your doctor or receptionist

at your next visit.

 

This practice can now upload a health summary from your records to your

My Health Record.

 

For further information visit www.myhealthrecord.gov.au

Cnr Philippine Parade and Second Ave

Palm Beach, QLD 4221

(located next door to Blooms Chemist)

we bulk bill all patients

Open Monday - Friday 8.00am - 5.00pm

 

PHONE: (07) 5598 1727

 

FAX:       (07) 5598  2427

ADDRESS:

 

Cnr Philippine Parade and Second Ave

Palm Beach, QLD 4221

(located next door to Blooms Chemist)

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